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At Terwolde Emmeloord, CarCollect plays an important role in the daily purchasing of used cars. Niels explains how the platform helps to find cars faster, connect directly with sellers, and generate more business.
“We are here at Terwolde. We are a dealer for Renault and Dacia, and from other branches, also for Mitsubishi and Nissan.”
Niels has been working at Terwolde Emmeloord since 2023, a compact branch where the focus is on smartly expanding the inventory. “I was already familiar with CarCollect from the past. There was already an account here, but not much was being done with it yet. So I decided to take it up to generate more purchasing.”
More than 200 cars purchased via CarCollect
With success. In a year and a half, Niels has already bought more than 200 cars via the platform. “What I find particularly strong about CarCollect is the transparency. You see exactly where a car comes from, and you can easily filter by the brands you do or do not want to see. That just works very well.”
Fast lines of communication with sellers
In addition to the overview on the platform, Niels also appreciates the direct contact with selling parties. “The lines of communication are short, and you really build a relationship with the seller. That works ideally.”
According to him, success on CarCollect also revolves around speed. “When a car is offered, it is important to respond quickly. That is why I basically have CarCollect open all day long.”
Quick turnaround, even on the go
That quick turnaround often happens outside the office as well. “Sometimes sellers even call me when I’m not at my computer. They ask if I want to take a quick look at a car because they are standing there with a client.”
With the mobile version of CarCollect, that is not a problem. “You log in quickly on your phone, view the car, and can appraise it immediately. That interaction with the selling party simply works very well.”
More goodwill and better deals
According to Niels, that direct contact also leads to better results. “Because you respond quickly and have contact with the seller, you notice that people are more willing to help. They can sell their car, and you can make a good deal.”
Engaged community
Finally, Niels notes that CarCollect is more than just a platform. “The support is good, and you can see that there is engagement on social media as well. For example, when we post on LinkedIn that we bought a car via CarCollect, we often get a nice response back. That is appreciated.”
And with a wink, he concludes: “It is just a shame that we didn't win that barbecue, but Lev is forgiven for that.”
