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Dennis Haveman, Sales Manager at Virena Autogroep, shares how CarCollect has significantly improved the way they work.
Virena Autogroep, with locations in Groningen and Drenthe, is known for its personal service and welcoming atmosphere. However, the trading process for trade-in vehicles didn’t always run smoothly. “We lacked oversight and missed opportunities in the market,” says Dennis. “When we discovered CarCollect and received a clear explanation of how everything works, we were genuinely surprised in a good way. Everything is available in one easy-to-use platform.”
A strong start with the whole team on board
As soon as the decision to use CarCollect was made, Virena Autogroep organized an onboarding evening. “All the salespeople were there, so everyone knew exactly how it worked,” Dennis explains. One colleague is now responsible for tracking the bids. “It works really efficiently. Everyone knows what’s going on and how we appraise and trade.”
More efficient and clearer than ever
Since switching to CarCollect, a lot has changed. Vehicles are listed online faster, bids come in clearly, and the entire process runs more smoothly. “We’re happy with how we work with CarCollect. We wouldn’t want to go back to how things were before.”
Definitely worth it
“If I had to recommend CarCollect,” says Dennis, “I’d say: it’s a smart, data-driven platform, backed by great people—and definitely worth it!”
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