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Rick van Sluijs, sales representative at qoets.nl, explains how CarCollect plays a vital role in their trade-in and sales process.
Rick joined Qoets as an intern four years ago and has since grown into the sales team. He is responsible for managing trade-in vehicles and ensuring they are listed on CarCollect. “What I love about CarCollect is that everything is integrated into one system. From selling and invoicing to transporting cars, everything is clear and easy to manage.”
Qoets, which started over 100 years ago as a Buick and Opel dealer in Friesland, now sells cars both from stock and on order. For trade-in vehicles, CarCollect is crucial. “Previously, we worked with a small network and spent a lot of time requesting prices. With CarCollect, we now have access to a much broader network, making the process faster and more efficient.”
Consistency and Customer Satisfaction
Rick explains how CarCollect helps document every detail of a car, such as damages, tire profiles, and maintenance history. “This makes it very clear to buyers what they are purchasing. We always photograph our cars in the same way, ensuring consistency and achieving a success rate of 90%.”
With over 700 cars sold through CarCollect in the past four years, Qoets has built a solid reference framework. “This makes it easier to communicate transparently with our customers.”
A User-Friendly System with Excellent Support
“The best thing about CarCollect is that everything is displayed clearly on one page,” Rick says. “I used to scroll through WhatsApp to find previous pricing information. Now, everything is quicker and more organized, which makes my work much more enjoyable. Additionally, the support we receive is excellent.”
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