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Martin Jutstra and Lars Noorman of ADG Group explain how CarCollect helps automate processes, create overview, and achieve better results in the trading process.
“My name is Martin Jutstra, managing director and owner of ADG Group.”
ADG Group operates in the Northern Netherlands, with locations in Drenthe and Groningen. The company represents brands such as Toyota, Suzuki, and Lexus, and additionally BYD in Friesland and Overijssel. The organization also offers car rental services through Autohopper and has its own body repair companies.
From growth to structure with CarCollect
The collaboration with CarCollect dates back to 2017. “At that time, we were already purchasing quite a lot of cars and were still much smaller. That’s how we came into contact with CarCollect.”
What stood out immediately was how well the platform matched the way ADG Group works. “For us, it’s important that you automate to work smarter and better, not just for the sake of automation.”
Autonomy is key within the organization. “People need to be able to work independently and operate from their own strengths. CarCollect supports that, without disrupting the process.”
More control and more efficient processes
According to Martin, the platform provides more control over the entire trading process. “Thanks to CarCollect, our processes have become more efficient and we have much more control over the entire journey of our vehicles.”
That makes it a clear win-win for ADG Group. “We’ve been working with CarCollect since 2017 and are still very satisfied with the collaboration.”
Targeted use for remarketing
From a commercial perspective, CarCollect also plays an important role, as Lars Noorman explains.
Within the organization, each location has a clear structure. “Each location has a sales manager and an aftersales manager. Together they manage the location, and I support the sales managers.”
The used car policy is clear. “The brands we represent ourselves, such as Toyota, Lexus, Suzuki, and BYD, we sell ourselves. Everything outside of that is marketed via CarCollect.”
More bids and higher conversion
According to Lars, CarCollect directly contributes to better results. “The goal is of course to achieve the highest possible conversion. CarCollect is truly a system that helps you receive more bids and increase that conversion.”
Widely applicable across the organization
One of the biggest advantages is that the platform is used throughout the entire organization. “The strength of CarCollect is that it can be applied across all departments.”
Not only sales staff use it, but also other roles within the company. “From sales to reception, everyone has their own role within the process.”
User-friendly and transparent
Finally, both emphasize that ease of use is an important factor. “The system is so user-friendly that you hardly need a manual. It speaks for itself.”
In addition, CarCollect ensures transparency in the process. “Everything is clear and secured. It is accessible and easy to use for everyone within the organization.”
And that is exactly why CarCollect fits ADG Group so well, a platform that brings structure without losing flexibility.
